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Notifications

DataTools believes in providing transparency to clients, especially when it comes to the latest status of Kleber and any of the data or methods available within it.

Please check here regularly for all notifications about Kleber including scheduled maintenance, service interruptions, data updates etc.

  • 23/03/2017 – Scheduled Maintenance – Server upgrade on 30/03/2017 - Please note that maintenance work on the DataTools Kleber and Correct Address+ servers is scheduled for: Thursday, 30th March 2017 from 05:00am to 06:00am AEST. The update should cause no interruption or out time to the service and will require no changes to software currently accessing the service. The maintenance work concerns updating data files including […]
  • 01/03/2017 – Maintenance – ABN Lookup System Maintenance on Sat 04/03/2017 - We have been advised by the provider of the ABN Lookup data that there will be an interruption to the service on 04/03/2017 from 04:30 to 17:00 AEST. The provider has stated that they are conducting scheduled maintenance to the ABN lookup and that the web services will not be available during this maintenance window. This outage […]
  • 01/12/2016 – Scheduled Maintenance – Server Upgrade on 08/12/2016 - Please note that maintenance work on the DataTools Kleber and Correct Address+ servers is scheduled for: Thursday, 8th December 2016 from 05:00am to 06:00am AEST. The update should cause no interruption or out time to the service and will require no changes to software currently accessing the service. The maintenance work concerns data file updates […]
  • 18/10/2016 – Incident Report for 13/10/2016 at 10.33am - Report Date/Time: 18th Oct 2016 4.20pm Confidentiality Distribution of this document is limited to DataTools Customers. Access should only be granted to those with a business relationship to DataTools Customers on a need-to-know. If you have any questions pertaining to the distribution of this document, please contact DataTools. Summary/Technical Issue There was a degraded quality of service […]
  • 13/10/2016 -11.45am – Incident notification – Issue with Kleber & CA+ service BACK ONLINE - PLEASE NOTE – that the issue has been resolved and the servers are now back working as per normal. We will be closely monitoring them over the next 24 hours. We are still investigating the full cause of the issue and will provide an incident report here in the Kleber Notifications when it is available. Our sincere […]

(Note: to see archival posts – click on any of the notifications above to be taken to the Notifications page. From there you can access all archival posts)

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